Term & Conditions > New
Zealand >
12 Night New Zealand Discovery
Cruises
5 Nights Auckland Bay of
Islands or V.V. Cruise
Oceanic Discoverer
12 Night New Zealand Discovery Cruises
Milford Sound - Auckland
Auckland - Milford Sound
TERMS AND CONDITIONS
IMPORTANT NOTE: Please read these Cruise Ticket
Conditions carefully. All bookings and travel with Coral
Princess Cruises are subject to these Cruise Ticket Conditions
which effect your legal rights and are binding on you.
1. RESERVATIONS: To make a reservation you have
to complete the attached Reservation Form and pay a deposit
of 10% of the fare. The balance of the fare is due sixty
(60) days prior to departure. All prices are quoted in Australian
dollars.
2. CANCELLATION AND REFUND POLICY: Notification
of cancellation must be received in writing. At the time
we receive your cancellation the following penalties will
apply:-
From time of booking up to 60 days prior to departure
- 10% of relevant fare
From 30-59 days - 50% of relevant fare
Less than 29 days or "no-show" - 100% of relevant fare
3. TRIP CANCELLATION AND INTERRUPTION INSURANCE
We strongly recommend that all passengers purchase Cruise
cancellation and interruption insurance as protection against
any circumstance which may force you to cancel or leave
an expedition whilst it is in progress.
4. SHARE POLICY: Accommodation on the Ship is based
on twin share occupancy. If you are travelling alone and
wish to share accommodation, a room mate will be assigned
to your cabin whenever possible. When pairing room mates
we always pair participants of the same sex. If it not possible
to pair you with a room mate you may be asked to pay the
Sole Use fare.
5. CONTRACT: Upon payment of the fare for the Cruise
and the confirmation of the booking by us or our authorised
travel agent a Contract is concluded between us (the carrier)
and you (the passenger) concerning the Cruise in terms of
these Cruise Ticket Conditions.
6. INTERPRETATION: In these Cruise Ticket Conditions:-
"brochure" means this brochure and any other promotional
material published by the Carrier with reference to the
Cruise.
"carrier" means and includes Coral Princess Cruises,
the Ship, the Ship's owners, operators, managers, charterers,
agents, sub-contractors and employees.
"Coral Princess Cruises" means Coral Princess Cruises
(NQ) Pty Ltd (A.C.N. 010 908 417) of PO Box 2093, Cairns,
Queensland, Australia.
"Cruise" means the passage agreed to be undertaken by
the carrier in the Contract.
"passenger" means each person purchasing or accepting
the Contract entitled to board the ship for the Cruise.
"Queensland" means the State of Queensland in the Commonwealth
of Australia.
"the Ship" means the Cruise Ship used by the carrier
to conduct the Cruise.
"Unexpected Event" means any act, circumstance or event
beyond the control of the carrier caused or arising from
but not limited to acts of God, public enemies, government
restraint, riots, strikes, lockouts, labour troubles,
epidemic, civil disturbances, perils of the sea, harbours,
rivers or other navigable waters, fuel shortages or abrupt
and unexpected increases in fuel costs, collisions, stranding,
fire, lightning, storm, rough and adverse sea conditions,
tidal waves, cyclones, theft, barratry or any other crime
by any person, faults or errors of navigation or management
of the Ship or any other vessel, explosions, breakage
of shafts or any defect or unseaworthiness in hull, machinery
or appurtenances, equipment, furnishings or supplies of
the Ship or launches or vehicles or any defect of the
carrier's premises, fault or neglect of pilots, tugs,
crew, agents or independent contractors, port closures,
delays in allocation and permits to berth the Ship at
ports on arrival and seizure of the Vessel under legal
process.
7. BROCHURE: Where this brochure contains particulars
of our conditions or policy about reservation procedures,
bookings, cancellations, refunds of fares and itineraries
for the Cruise then it forms part of these Cruise Ticket
Conditions and if there is any inconsistency these Cruise
Ticket Conditions shall prevail.
8. NON-TRANSFERABLE: Passengers do not have the
right to transfer their rights and obligations under these
Cruise Ticket Conditions. The fare paid shall not be refundable
except as permitted in these Cruise Ticket Conditions and
the carrier will not be liable to make any refund to the
passenger if the passenger fails to embark on the Ship for
the Cruise.
9. CRUISE CHANGES, DELAYS OR CANCELLATIONS: The
carrier will endeavour to follow the Cruise itinerary as
described in the brochure and the passenger accepts that
the carrier has the right to change the itinerary, the Ship
or cancel the Cruise as a result of some Unexpected Event
or prevailing inclement weather conditions and the passenger
accepts that the passenger will not be entitled to any compensation
or a refund of the fare paid should this occur. If the carrier
cancels the Cruise for any other reason the carrier will
refund the fare paid and if the departure of a Cruise is
delayed or if the Cruise itinerary is shortened for any
other reason the carrier will refund part of the fare paid
on a pro rata basis to allow for the time lost. So far as
these Cruise Ticket Conditions constitute a contract for
the supply of services then and in no event shall the liability
of the carrier to the passenger for a breach of an express
or implied condition or warranty in that respect exceed,
at the election of the carrier: an obligation on the part
of the carrier to supply the services again, or; the refund
or payment to the passenger of an amount equal to the fare
paid by the passenger for the Cruise.
10. PASSENGER HEALTH AND RESPONSIBILITY: The passenger
admits a full understanding of the nature and character
of the Ship and the scope of the activities contemplated
by the passenger during the Cruise (including those relating
to off Ship activities such as excursions in the Ship's
tenders, snorkelling and diving) and assures and undertakes
to the carrier:-
that they are in good health and well able to undertake
the Cruise and the contemplated activities;
that they will effect travel insurance sufficient to
cover any limitation of liability against them imposed
by these Cruise Ticket Conditions should they wish to
do so;
that they accept the risk that they may suffer from sea
sickness;
that they have disclosed any physical or mental disability
requiring special attention (including the use of a wheelchair)
or treatment at the time when the reservation for the
Cruise was made;
that the passenger accepts that a medical certificate
certifying fitness for travel may be required at the carrier's
request and if any passenger has had surgery less than
three (3) months prior to sailing that passenger must
submit a letter from a qualified physician stating that
he or she is fit to travel and the carrier reserves the
right to deny passage if a passenger requires care and
attention which the carrier cannot adequately provide
and this decision may be made by the carrier in its sole
discretion;
The carrier reserves the right to refuse or deny participation
in activities or programmes either aboard the Ship or
off Ship which are sponsored or promoted by the carrier
to any passenger who has a past or present medical condition
that may present risks if the passenger participates in
those activities and any decision in this respect may
be made by the carrier in its sole discretion;
Any charges incurred by passengers for medical reasons
including but not limited to physicians, surgeons, hospitals,
off Ship accommodation, medication, diagnostic facilities,
air ambulance evacuation or ground ambulance shall be
the sole responsibility of the passenger;
for the safety and comfort of passengers smoking is not
permitted in the Ship except on open deck spaces outside
all air-conditioned and sealed areas of the Ship;
and the passenger agrees to indemnify the carrier from
and against all claims, costs, charges, fines or penalties
arising as a result of any claim made against the carrier
in this respect.
11. LIMITATION OF CARRIER'S LIABILITY: The liability
of the carrier to the passenger is limited with respect
to both personal injury and damage to loss of property to
the full extent permitted by law and in terms of these Cruise
Ticket Conditions. The carrier accepts no responsibility
or liability to the passenger for loss, death, or delay
of, or injury to any passenger or loss, damage or delay
to a passenger's baggage, personal effects or other property
arising from or caused by an Unexpected Event. These Cruise
Ticket Conditions remain in effect for all periods when
the carrier is under any responsibility to the passenger
or the passenger's property. No variation or waiver of any
term or condition of these Cruise Ticket Conditions will
have any effect unless they are in writing and signed by
the carrier. No undertaking, guarantee or warranty is given
or shall be implied as to the seaworthiness, fitness or
condition of the Ship. In addition to any other limitation
of liability contained in these Cruise Ticket Conditions
the carrier shall have the benefit of any statutory limitation
of liability available in Queensland including but not limited
to the Limitation of Liability for Maritime Claims Act 1989
(Cwth).
12. PASSENGER BAGGAGE: All baggage brought on board
the Ship by a passenger remains in the possession and control
of the passenger during the Cruise and must be stored and
kept in the cabin allocated to the passenger. The carrier
has made recommendations with respect to baggage in the
brochure. Baggage should be prominently marked with the
name and address of the passenger. The passenger must not
bring on board the Ship in baggage or otherwise any dangerous
or inflammable substance including any prohibited drug or
non-prescribed drug. Liquor laws prohibit passengers from
bringing supplies of alcohol or liquor on board the Ship.
Baggage remaining unclaimed on arrival of the Ship will
be stored at the passenger's sole risk and expense. The
carrier is not responsible for money, jewellery, documents
and any other valuables which passengers keep on their person,
in their cabins or in their baggage and the carrier strongly
recommends that passengers obtain adequate insurance to
cover any loss or damage in this respect. In no event will
the carrier's responsibility or liability to the passenger
for loss of baggage or personal effects exceed $100.00 and
the passenger agrees to indemnify and keep indemnified the
carrier from and against any claims made against the carrier
in excess of this amount in this respect.
13. RECREATIONAL ACTIVITIES: The carrier will not
be liable to passengers for any injuries or damage which
occur while the passenger is participating in recreational
activities aboard the Vessel or otherwise including but
not limited to passenger participating in snorkelling or
scuba diving programmes. By utilising these facilities passengers
agree to assume all risks associated with those activities
and fully release and discharge the carrier from any and
all claims, demands, damages, causes of action, present
or future, resulting from or arising out of the passenger's
use of or participation in those facilities. The passenger
may be required to sign a release or waiver prior to undertaking
these activities and the carrier will be entitled to refuse
to allow the passenger to participate in those activities
if the waiver or release is not signed by the passenger
prior to participation in those activities.
14. APPLICABLE LAW: Should any provision of these
Cruise Ticket Conditions be contrary to or invalid by virtue
of the laws of Queensland or the Commonwealth of Australia
or for any other reason the relevant provision will be deemed
to be severed from these Cruise Ticket Conditions and shall
be of no effect but all remaining provisions shall remain
in full force and effect. These Cruise Ticket Conditions
shall be governed in all respects by the laws of Queensland
and the passenger agrees that any claims or disputes between
the passenger and the carrier in connection with these Cruise
Ticket Conditions shall be commenced, filed and litigated
before a Court of proper jurisdiction in Queensland and
if possible in the City of Townsville.
15. WHAT TO EXPECT: For most activities a relatively
low level of exertion is required. You will need to climb
into and out of zodiacs for excursions ashore: there will
be staff and crew members on hand to assist. Ashore, you
must be able to walk moderate distances over sometimes rough
terrain. Our trips are timed to depart in the summer to
coincide with the most settled weather patterns. Average
daily temperatures will range from around 10 degrees C in
the evening to the mid -20s during the day. A complete list
of recommended clothing and a suggested reading list will
be mailed to you.
Participants will most enjoy the remarkable opportunities
these expeditions offer if they travel with a spirit of
adventure.
5 NIGHTS AUCKLAND - BAY OF ISLANDS
OR V.V. - CRUISE TICKET CONDITIONS
IMPORTANT NOTE
Please read these Cruise Ticket Conditions carefully. All
bookings and travel with Coral Princess Cruises are subject
to these Cruise Ticket Conditions which effect your legal
rights and are binding on you.
RESERVATIONS
All reservations must be received in writing. The balance
of the fare is due thirty (30) days prior to departure.
CANCELLATION AND REFUND POLICY:
Notification of cancellation must be received in writing.
At the time we receive your cancellation the following penalties
will apply:
- 14-30 days prior to departure - 20% of relevant fare
- From 7-13 days prior- 50% of relevant fare
- No-show - 6 days prior - 100% of relevant fare
TRIP CANCELLATION AND INTERRUPTION INSURANCE:
We strongly recommend that all passengers purchase cruise
cancellation and interruption insurance as protection against
any circumstance which may force you to cancel or leave a
cruise while in progress.
SHARE POLICY
Accommodation on the ship is based on twin share occupancy.
If you are travelling alone and wish to share accommodation
a room mate will be assigned to your cabin whenever pssible.
When pairing room mates we always pair participants of the
same sex.
CONTRACT
Upon payment of the fare for the Cruise (which is described
in our brochure) and the confirmation of the booking by us
or our authorised travel agent a Contract is concluded between
the carrier and the passenger concerning the Cruise in terms
of these Cruise Ticket Conditions.
INTERPRETATION
In these Cruise Ticket Conditions:-
- "brochure" means promotional material published by Coral
Princess Cruises with reference to the Cruise.
- "carrier" means and includes Coral Princess Cruises, the
Ship, the Ship's owners, operators, managers, charterers,
agents, sub-contractors and employees.
- "Coral Princess Cruises" means Coral Princess Cruises
(NQ) Pty Ltd (A.C.N. 010 908 417) of PO Box 2093, Cairns,
4870 Qld Australia
- "Cruise" means the passage agreed to be undertaken by
the carrier in the Contract.
- "passenger" means each person purchasing or accepting
the Contract entitled to board the ship for the Cruise.
- "Queensland" means the State of Queensland in the Commonwealth
of Australia.
- "the Ship" means the Cruise Ship used by the carrier to
conduct the Cruise.
- "Unexpected Event" means any act, circumstance or event
beyond the control of the carrier caused or arising from
but not limited to acts of God, public enemies, government
restraint, riots, strikes, lockouts, labour troubles, epidemic,
civil disturbances, perils of the sea, harbours, rivers
or other navigable waters, fuel shortages or abrupt and
unexpected increases in fuel costs, collisions, stranding,
fire, lightning, storm, rough and adverse sea conditions,
tidal waves, cyclones, theft, barratry or any other crime
by any person, faults or errors of navigation or management
of the Ship or any other vessel, explosions, breakage of
shafts or any defect or unseaworthiness in hull, machinery
or appurtenances, equipment, furnishings or supplies of
the Ship or launches or vehicles or any defect of the carrier's
premises, fault or neglect of pilots, tugs, crew, agents
or independent contractors, port closures, delays in allocation
and permits to berth the Ship at ports on arrival and seizure
of the Vessel under legal process.
BROCHURE
Where the brochure contains particulars of our conditions
or policy concerning reservation procedures, bookings, cancellations,
refunds of fares and itineraries for the Cruise then the brochure
so far as they relate to those matters forms part of these
Cruise Ticket Conditions and if there is any inconsistency
these Cruise Ticket Conditions shall prevail.
NON-TRANSFERABLE
Passengers do not have the right to transfer their rights
and obligations under these Cruise Ticket Conditions. The
fare paid shall not be refundable except as permitted in these
Cruise Ticket Conditions and the carrier will not be liable
to make any refund to the passenger if the passenger fails
to embark on the Ship for the Cruise.
CRUISE ITINERARY
The carrier will endeavour to follow the Cruise itinerary
as described in the brochure and the passenger accepts that
the carrier has the right to vary the itinerary or cancel
the Cruise if the carrier considers that this is necessary
as a result of some Unexpected Event or prevailing inclement
weather conditions and the passenger accepts that the passenger
will not be entitled to any compensation or a refund of the
fare paid should this occur except as is provided for in these
Cruise Ticket Conditions.
PASSENGER HEALTH AND RESPONSIBILITY
The passenger admits a full understanding of the nature
and character of the Ship and the scope of the activities
contemplated by the passenger during the Cruise (including
those relating to off Ship activities such as excursions in
the Ship's tenders, snorkelling and diving) and assures and
undertakes to the carrier:-
- that they are in good health and well able to undertake
the Cruise and the contemplated activities;
- that they will effect travel insurance sufficient to cover
any limitation of liability against them imposed by these
Cruise Ticket Conditions should they wish to do so;
- that they accept the risk that they may suffer from sea
sickness;
- that they have disclosed any physical or mental disability
requiring special attention (including the use of a wheelchair)
or treatment at the time when the reservation for the Cruise
was made;
- that the passenger accepts that a medical certificate
certifying fitness for travel may be required at the carrier's
request and if any passenger has had surgery less than three
(3) months prior to sailing that passenger must submit a
letter from a qualified physician stating that he or she
is fit to travel and the carrier reserves the right to deny
passage if a passenger requires care and attention which
the carrier cannot adequately provide and this decision
may be made by the carrier in its sole discretion;
- The carrier reserves the right to refuse or deny participation
in activities or programmes either aboard the Ship or off
Ship which are sponsored or promoted by the carrier to any
passenger who has a past or present medical condition that
may present risks if the passenger participates in those
activities and any decision in this respect may be made
by the carrier in its sole discretion;
- Any charges incurred by passengers for medical reasons
including but not limited to physicians, surgeons, hospitals,
off Ship accommodation, medication, diagnostic facilities,
air ambulance evacuation or ground ambulance shall be the
sole responsibility of the passenger;
- for the safety and comfort of passengers smoking is not
permitted in the Ship except on open deck spaces outside
all air-conditioned and sealed areas of the Ship;
- and the passenger agrees to indemnity the carrier from
and against all claims, costs, charges, fines or penalties
arising as a result of any claim made against the carrier
in this respect.
LIMITATION OF CARRIER'S LIABILITY
The liability of the carrier to the passenger is limited
with respect to both personal injury and damage to loss of
property to the full extent permitted by law and in terms
of these Cruise Ticket Conditions.
The carrier accepts no responsibility or liability to the
passenger for loss, death, or delay of, or injury to any passenger
or loss, damage or delay to a passenger's baggage, personal
effects or other property arising from or caused by an Unexpected
Event.
These Cruise Ticket Conditions remain in effect for all
periods when the carrier is under any responsibility to the
passenger or the passenger's property. No variation or waiver
of any term or condition of these Cruise Ticket Conditions
will have any effect unless they are in writing and signed
by the carrier. No undertaking, guarantee or warranty is given
or shall be implied as to the seaworthiness, fitness or condition
of the Ship.
In addition to any other limitation of liability contained
in these Cruise Ticket Conditions the carrier shall have the
benefit of any statutory limitation of liability available
in Queensland including but not limited to the Limitation
of Liability for Maritime Claims Act 1989 (Cwth).
PASSENGER BAGGAGE
All baggage brought on board the Ship by a passenger remains
in the possession and control of the passenger during the
Cruise and must be stored and kept in the cabin allocated
to the passenger.
The carrier has made recommendations with respect to baggage
in the brochure. Baggage should be prominently marked with
the name and address of the passenger. The passenger must
not bring on board the Ship in baggage or otherwise any dangerous
or inflammable substance including any prohibited drug or
non-prescribed drug. Liquor laws prohibit passengers from
bringing supplies of alcohol or liquor on board the Ship.
Baggage remaining unclaimed on arrival of the Ship will
be stored at the passenger's sole risk and expense. The carrier
is not responsible for money, jewellery, documents and any
other valuables which passengers keep on their person, in
their cabins or in their baggage and the carrier strongly
recommends that passengers obtain adequate insurance to cover
any loss or damage in this respect.
In no event will the carrier's responsibility or liability
to the passenger for loss of baggage or personal effects exceed
$100.00 and the passenger agrees to indemnify and keep indemnified
the carrier from and against any claims made against the carrier
in excess of this amount in this respect.
RECREATIONAL ACTIVITIES
The carrier will not be liable to passengers for any injuries
or damage which occur while the passenger is participating
in recreational activities aboard the Vessel or otherwise
including but not limited to passenger participation in snorkelling
or scuba diving programmes, swimming and all excursions. By
utilising these facilities passengers agree to assume all
risks associated with those activities and fully release and
discharge the carrier from any and all claims, demands, damages,
causes of action, present or future, resulting from or arising
out of the passenger's use of or participation in those facilities.
The passenger may be required to sign a release or waiver
prior to undertaking these activities and the carrier will
be entitled to refuse to allow the passenger to participate
in those activities if the waiver or release is not signed
by the passenger prior to participation in those activities.
APPLICABLE LAW
Should any provision of these Cruise Ticket Conditions be
contrary to or invalid by virtue of the laws of Queensland
or the Commonwealth of Australia or for any other reason the
relevant provision will be deemed to be severed from these
Cruise Ticket Conditions and shall be of no effect but all
remaining provisions shall remain in full force and effect.
So far as these Cruise Ticket Conditions constitute a contract
for the supply of services then and in no event shall the
liability of the carrier to the passenger for a breach of
an express or implied condition or warranty in that respect
exceed, at the election of the carrier:
- an obligation on the part of the carrier to supply the
services again, or;
- the refund or payment to the passenger of an amount equal
to the fare paid by the passenger for the Cruise.
These Cruise Ticket Conditions shall be governed in all
respects by the laws of Queensland and the passenger agrees
that any claims or disputes between the passenger and the
carrier in connection with these Cruise Ticket Conditions
shall be commenced, filed and litigated before a Court of
proper jurisdiction in Queensland and if possible in the City
of Townsville.
12 Night New Zealand Discovery
Cruises
5 Nights Auckland Bay
of Islands or V.V. Cruise
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& Departures / New Zealand
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